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FAQs
Frequently Asked Questions about Pleny
Authentication
What applications can a user use for signing up an account on Pleny?
Onboarding
Does the user need to finish onboarding to use his/her account?
What should the user do in the onboarding phase?
How many brands should the user follow in the onboarding?
How many foodies (users) should the user follow in the onboarding?
User Account
How does the user add/update/change his/her profile media?
How does the user add/update/change his/her cover media?
Can the user add videos to his/her** **profile media?
Can the user add GIFs to his/her** **profile media?
Can the user add GIFs to his/her** **cover media?
Can the user add videos to his/her** **cover media?
Can the user add any type of media (image/GIF/video) in his/her** **gallery?
How does the user update/change his/her** **bio?
How does the user change his/her** **app appearance to dark/light mode?
How does the user change the language of the app to English/Arabic?
How does the user change his/her** **name/username?
Should the user input his/her** **birthday and gender?
Can the user become a verified foodie or influencer on Pleny?
Can the user delete or deactivate his/her account?
How can I turn off notifications or change notification settings?
What file formats are supported for profile pictures on Pleny?
What's the maximum file size the user can upload for their profile picture?
Why won't the user’s video upload as a profile picture?
What are the size requirements for cover photos and videos?
How long can a cover video be?
Can the user upload vertical/portrait videos to their gallery?
What's the maximum number of photos/videos the user can add to a single post?
Why is the user’s image/video too small to upload?
Can the user add media to comments and replies?
What are the requirements for Moments videos?
How long can Story videos be?
Why won't the user’s GIF upload to their cover photo?
What happens if my media doesn't meet the size requirements?
Activities
How does the user share a user’s (foodie’s) profile?
How does the user report a user’s (foodie’s) profile?
How does the user** **block a user’s (foodie’s) profile?
How does the user like an offer?
How does the user share an offer as a post?
Where does the user see users (foodies) who posted about a specific offer?
How does the user tag objects in a post?
How does the user add media in a post?
Can the user edit a post after publishing it?
Can the user mention other users in comments or posts?
Can the user search by dietary preferences (vegan, gluten-free, etc.)?
Can the user see which restaurants are trending this week/month?
Can restaurants reply to comments on their meals or offers?
General Information
What is Pleny?
How can a user use the Pleny application?
What are the advantages of the Pleny application versus other apps or platforms?
Where is Pleny available?
What is the Moments feature in Pleny?
Can I discover new restaurants on Pleny?
Does Pleny support creative content?
What are all the actions or things that the user can make on the application?
What are the types of offers in the application?
What information is available about a brand in the application?
What type of posts can the user create?
What is the foodies page? and where can the user find and view it?
Does Pleny have private groups or direct messaging features?
Does Pleny have location-based features?
What should the user do if the app crashes?
Can users save or bookmark posts on Pleny?
What can users search for on Pleny?
Who can the user contact if he/she faces an issue or problem?
System and Logic
How does the follower system work on Pleny?
How does the commenting system work on Pleny?
Is there a notification system on Pleny?
What features does Pleny have for discovering new restaurants?
Are there any content moderation policies on Pleny?
How does the feed algorithm work on Pleny?
How are promotions or Ads created in Pleny ?
Do all offers have expiration dates?
Is my data secure on Pleny?
Stories
What are Stories and why should the user use them?
How can the user create a Story?
Can the user create multiple Stories at once?
What types of content can the user share in Stories?
Can the user zoom in on photos in Stories?
How can the user tag restaurants and brands in his/her Stories?
Can the user mention other foodies in his/her Stories?
How can people react to the user’s Stories?
Who can see the user’s Stories?
Can the user see who viewed his/her Stories?
What happens to Stories after 24 hours?
Can the user repost someone else's Story?
How can the user navigate through Stories?
Does the app support Arabic for Stories?
What if the user doesn't have any stories to view?
Can the user share Stories outside the app?
How do I manage my privacy with Stories?
Any tips for creating engaging food Stories?
How do ads work in Stories?