Data Deletion Instructions

Updated at 2026-06-25

At Pleny, you stay in control of your data. You can delete your Pleny account and the personal data associated with it at any time, directly from within the app. This page explains how to request deletion and what happens to your information afterwards.

Delete Your Account from the App

The fastest way to delete your account and its data is from inside the Pleny app:

  1. Open the Pleny app and make sure you are signed in to the account you want to delete.
  2. Go to your Profile and tap the ellipsis (•••) button in the top-right corner.
  3. Tap “Account Settings”, then tap “Manage Account”.
  4. Tap “Delete Account”.
  5. Tap “Delete” to confirm. Your account and its associated data will then be scheduled for deletion.

Request Deletion by Email

If you can no longer access the app or sign in to your account, you can request deletion by emailing us from the email address linked to your Pleny account. Please include the email address or username tied to your account so we can verify your identity and process your request. Email us at hello@pleny.com.

What Data Is Deleted

When your account is deleted, we remove the personal data associated with it — including your profile details, posts, shares, comments, replies, reactions, moments, stories, story highlights, saved collections, and your follow relationships. This content is removed from your profile and from public view.

Data We May Retain

We may retain a limited amount of information for as long as necessary to meet legal, regulatory, security, fraud-prevention, or dispute-resolution obligations. Any such data is kept only for the period required by law and is then deleted or anonymized. We may also keep aggregated or anonymized data that can no longer identify you.

Deletion Timeline

Deletion requests are processed promptly. Your data is permanently removed from our active systems within 30 days and from our backups within 90 days, except where a longer retention period is required by law as described above.

Questions About Deletion

If you have any questions about deleting your account or your data, contact us: