Data Deletion Instructions

Updated 23 October 2026

At Pleny, you stay in control of your account. You can delete your Pleny account at any time, directly from within the app. This page explains how to delete it, and what happens to your information afterwards.

Delete Your Account from the App

The fastest way is from inside the Pleny app, signed in to the account you want to delete.

On iPhone

  1. Go to your Profile and tap the ⋮ button in the top-right corner.
  2. Tap “Account Settings”, then “Manage Account”.
  3. Tap “Delete Account”, then “Delete” to confirm.

On Android

  1. Go to your Profile and tap the ••• button in the top-right corner.
  2. Tap “Edit Profile”, then, under “About”, tap “Manage Account”.
  3. Tap “Delete Account”, then “Delete” to confirm.

Your account is deleted at once and you are signed out. Deletion cannot be undone: signing in again with the same Google, Facebook or Apple account creates a new, empty account.

If You Have Pleny Pro

Deleting your account does not cancel a Pleny Pro subscription, which you bought through the App Store or Google Play. Cancel it in your App Store or Google Play account settings, before or after deleting your account, or the store may keep charging you.

Request Deletion by Email

If you can no longer use the app or sign in to your account, you can request deletion by emailing us from the email address linked to your Pleny account. Please include your username, so that we can verify that the account is yours and process your request. Email us at hello@pleny.com.

What Data Is Deleted

When your account is deleted, your profile and what you posted disappear from Pleny at once: your profile details and photos, posts, shares, comments, replies, reactions, moments and stories, and the people and brands you follow. Other people's shares of your posts remain, but no longer show your post. The photos and videos you uploaded are no longer shown on Pleny, but stay in our media storage.

What We Keep

Some information is not deleted with your account today: the contacts you uploaded, your collections, your conversations with the AI Foodie Assistant and with our support, your searches, and your viewing and activity history. We also keep the record of an account we removed for breaking our rules (its device, email address and mobile number), which stops it coming back, and what the law requires us to keep. To have any of this deleted, email us from the email address of your account.

Deletion Timeline

Your profile and content disappear from Pleny at once. 14 days later, the deleted records leave our live database and are moved to a separate archive of deleted records, which has no fixed deletion date. Our database backups are kept for 90 days.

Questions About Deletion

If you have any questions about deleting your account or your data, contact us: