Effective 29 October 2026
These terms are the agreement between you and Pleny, Inc. for using Pleny: the Pleny apps, the website at pleny.com and Pleny's support. By creating an account or using Pleny, you accept them. Please read them, especially section 17, which says how disputes are resolved.
These terms are between you and Pleny, Inc., a Delaware corporation whose mailing address is 9450 Southwest Gemini Drive PMB 38965, Beaverton, Oregon 97008-7105, United States (“Pleny”, “we” or “us”). They replace the Terms of Service and the Terms & Conditions Pleny published before, which are now this one document.
How Pleny handles your personal information is explained in the privacy policy, at pleny.com/privacy-policy, and how it uses cookies in the cookies policy, at pleny.com/cookies-policy. The Child Safety Standards, at pleny.com/child-safety, are part of these terms.
If you manage a brand's page through Pleny Business, the portal at business.pleny.com, that work is governed by the Brand Manager agreement, at business.pleny.com/legal/terms, and the Pleny Business privacy policy, at business.pleny.com/legal/privacy. These terms still apply to your own use of Pleny.
You must be at least 13 years old to use Pleny, and Pleny is recommended for people aged 16 and older (see pleny.com/age-suitability). If you are under 18, or under the age of majority where you live, you may use Pleny only with the permission of a parent or guardian, who accepts these terms for you.
You may not use Pleny if the law forbids it, or if we have removed you from Pleny before. Do not use Pleny to pose as another person or as a brand.
You sign in with your Google, Facebook or Apple account; Pleny keeps no password for you. Keep your details accurate and your account to yourself: you are responsible for what is done with it. Tell us at hello@pleny.com if you think someone else has used it.
We may ask you to verify your mobile number, end your sessions, or suspend your account to protect you, other people or Pleny.
Pleny is public. What you post (posts, shares, moments, stories, comments, replies, reactions, your profile and its pictures) can be seen by everyone, including people without a Pleny account, on Pleny's apps and on pleny.com, where search engines can find it. Pleny has no private accounts. Post only what you are happy for anyone to see.
You keep ownership of what you post. You grant Pleny a worldwide, non-exclusive, royalty-free licence to host, store, copy, adapt (for example to resize or convert media, or to translate text), display and distribute it, in Pleny's apps and website and in its search, recommendations, notifications and AI features, and to let other people share it as section 5 describes. The licence lasts as long as your content is on Pleny, and afterwards only for the copies we keep as the privacy policy describes.
You confirm that you have the rights needed to grant this licence for everything you post, including other people's images, words and music, and that what you post follows these terms.
Pleny's features let people share and repost what others posted. A share or repost always shows the original content with its author, and a share may add a caption of its own. Users can share posts and brands' promotions, repost moments, and repost a story they are mentioned in when its author allows it. Pleny may also let brands share or repost, through the same features, users' content that tags or mentions them, and a story that mentions them only when its author allows mentioned accounts to repost it.
Whoever shares or reposts your content, Pleny always shows you as its original author. By posting public content on Pleny, you agree that it may be shared and reposted in this way, within Pleny, without further permission and without payment. If you delete your content, it stops showing in its shares and reposts.
Neither users nor brands may copy, download, edit or reuse your content outside Pleny's features, or use it in advertising outside Pleny, without your own permission.
Pleny is a place for people who love food. Do not use it to post or do anything that:
To keep Pleny safe, we check what is posted, with automated tools, including a list of banned words and AI models, and with our own staff. Text that breaks the community rules may be refused before it is published. Content or a profile change found to break them may be hidden, reverted or removed, and the account that posted it restricted, suspended or closed.
You can report content and accounts in the app, and block people you do not want to interact with. A brand can also hide users' content from its own page on Pleny, and report it to us; hiding affects only that brand's page.
If you think we made a mistake about your content or your account, contact us through the support chat in the app or at hello@pleny.com, and we will review it.
Brands publish their own pages, menus, prices, products, offers and promotions on Pleny. The brand alone is responsible for them, and for honoring its offers as published. Pleny is not a party to anything you buy from a brand, and does not guarantee any brand's offers, products, prices or information, such as ingredients or allergens: check with the brand before you rely on them.
When you call, message or visit a brand from Pleny, for example by phone, WhatsApp or its website, you leave Pleny, and what happens next is between you and the brand.
Pleny can translate posts, comments and profiles into your language, when you ask or automatically if you turn that on, and its assistants answer questions using AI models. Translations and AI answers are generated by machines and may be inaccurate or incomplete. Do not rely on them for anything important, such as health, allergies or nutrition, and do not share sensitive information with them.
Pleny is free to use, and its free version shows ads. Pleny Pro is an optional subscription that removes the ads and adds features, as the app describes when you subscribe.
You buy Pleny Pro through the App Store or Google Play, which take the payment and whose terms apply to it, including about refunds. The price is shown before you buy. It renews automatically for the same period unless you cancel it in your store account at least 24 hours before the current period ends; a free trial, if offered, becomes paid when it ends unless you cancel before. If you cancel, Pro stays until the end of the period you paid for. We will tell you in advance of a price change.
Deleting your Pleny account does not cancel your subscription: cancel it in your App Store or Google Play account.
Pleny's apps, website, software, designs, name and logos belong to Pleny and its licensors. We give you a personal, non-exclusive, non-transferable licence to use the apps and website for your own use, as these terms allow. Do not copy, modify, reverse-engineer or resell them, or use them to build a competing service.
We may change, add or remove features, and set limits on how Pleny is used. If you send us ideas or feedback, we may use them without any obligation to you.
Pleny works with services of other companies, such as Apple's App Store, Google Play and the Google, Facebook and Apple sign-in. Their own terms apply to your use of them, and we are not responsible for them, or for websites outside Pleny that Pleny links to.
You can stop using Pleny at any time, and delete your account from the app; pleny.com/data-deletion explains how and what is deleted.
We may suspend or close your account, or remove your content, if you break these terms, if the law requires it, if continuing would put people or Pleny at risk, or if we stop offering Pleny. Where it is reasonable to, we will tell you why.
Sections 4 (for the time the licence lasts), 11, 14, 15, 16, 17 and 18 continue to apply after your account is closed.
Pleny is provided “as is” and “as available”. To the extent the law allows, we give no warranties about Pleny beyond those these terms state, including that it will be uninterrupted, secure or free of errors, or that content on it, including brands' information, translations and AI answers, is accurate.
To the extent the law allows, Pleny is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, arising out of these terms or Pleny. Pleny's total liability for all claims relating to these terms or Pleny is limited to the greater of one hundred US dollars (USD 100) and what you paid Pleny in the 12 months before the claim.
Nothing in these terms limits a liability that the law does not allow to be limited, such as liability for fraud, or for death or personal injury caused by negligence.
To the extent the law allows, you will defend and indemnify Pleny, its affiliates and their staff against claims, losses and costs, including reasonable legal fees, that arise from the content you post or from your breach of these terms.
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules.
Before starting proceedings, write to hello@pleny.com describing the dispute, so that we can try to settle it informally within 30 days.
Any dispute arising out of or relating to these terms or Pleny that is not settled informally will be finally resolved by arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules. There will be one arbitrator, the place of arbitration will be Wilmington, Delaware, and the language of the arbitration will be English. Judgment on the award may be entered in any court having jurisdiction. Claims may be brought only individually, not as a class or representative action.
Either of us may instead bring an individual claim in a small-claims court that has jurisdiction over it, and either of us may ask a competent court for urgent interim relief, or to protect intellectual property.
You may opt out of arbitration within 30 days of first accepting these terms (or, if you already had a Pleny account on 23 October 2026, within 30 days of that date), by writing to hello@pleny.com from the email address of your account, or giving your username, and saying that you opt out of arbitration. Disputes with you are then resolved by the competent courts.
Nothing in this section takes away rights that the mandatory consumer-protection law of the country where you live gives you, including to bring proceedings in its courts, where that law does not allow them to be waived.
These terms, with the documents they refer to, are the whole agreement between you and Pleny about Pleny. If any part of them cannot be enforced, the rest still applies. If we do not enforce a right, we have not given it up. You may not transfer these terms; Pleny may transfer them to an affiliate or to a successor of its business.
We may change these terms. The date above shows when the current version took effect. We will tell you in the app or by email before a significant change takes effect, and if you keep using Pleny afterwards, the new terms apply; if you do not accept them, stop using Pleny and delete your account.
We may send you notices in the app, by push notification, by email or by text message. You can send notices to Pleny, Inc. at the mailing address in section 1, or to hello@pleny.com.
These terms are published in English, Arabic, French and German. If the versions differ, the English version prevails.
Don't hesitate to contact us if you have any questions: