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FAQs
Frequently Asked Questions about Pleny
Authentication
What applications can I use to sign up for an account on Pleny?
How do I reset my password?
Can I link multiple social accounts (e.g., Google and Facebook) to a single Pleny profile?
Onboarding
Do I need to finish onboarding to use my account?
What should I do in the onboarding phase?
How many brands should I follow in the onboarding?
How many foodies should I follow in the onboarding?
My User Account
How do I check my follower count?
How do I check my followings count?
How do I add/update/change my profile media?
How do I add/update/change my cover media?
How do I update/change my** **bio?
How do I change my name/username?
How do I log out of all devices?
What is the total number of users on Pleny?
How many users are registered on the app?
How many new users joined Pleny in the last month?
Should I input my birthday and gender?
Can I add videos to my profile media?
Can I add GIFs to my profile media?
Can I add GIFs to my cover media?
Can I add videos to my cover media?
Can I add any type of media (image/GIF/video) in my gallery?
What file formats are supported for profile pictures on Pleny?
What's the maximum file size I can upload for my profile picture?
Why won't my video upload as a profile picture?
What are the size requirements for cover photos and videos?
How long can a cover video be?
Can I upload vertical/portrait videos to my gallery?
Why won't my GIF upload to my cover photo?
Why is my image/video too small to upload?
What happens if my media doesn't meet the size requirements?
Foodie Profiles
How do I share a foodie’s profile?
How do I share a foodie’s profile to WhatsApp?
How do I report a foodie’s profile?
How do I block a user?
How can I unblock a user I previously blocked?
Can I block a user again immediately after unblocking them?
Can I still see a user I have blocked?
Who can see my followers and following lists?
Is my profile public, or can I make it private?
Foodies
What is a Foodie?
How does the follower system work on Pleny?
Can I become a verified foodie or influencer on Pleny?
How do I unfollow a foodie or a brand?
Brands
What is a "Brand" on Pleny?
What information is available about a brand in the application?
How can I see all posts and moments for a specific brand?
How do I find the posts written by a specific restaurant?
How can I see the moments shared by a specific restaurant?
Where can I see the full media gallery for a restaurant?
I own a restaurant or food brand. How can I get listed on Pleny?
How do I find the most-liked or top-rated restaurants?
Can I see which restaurants are trending this week/month?
What features does Pleny have for discovering new restaurants?
What is the total number of brands on Pleny?
How many brands are registered on the app?
How many brands joined Pleny in the last month?
How do I share a brand or restaurant profile as a post?
How do I share a brand or restaurant profile to WhatsApp via Copy Link?
How do I share a brand or restaurant profile to WhatsApp externally?
Can I repost a brand profile directly to my feed?
Can I report a brand or restaurant profile?
Offers
Is there a dedicated page for all offers on Pleny?
What is an Offer?
What are the types of offers in the application?
How are Offers different from Promotions?
How many offers are available on Pleny?
Do all offers have expiration dates? How can I know?
How do I like an offer?
Where can I see foodies who posted about a specific offer?
How do I check what offers a specific brand has this week?
What is the total number of offers across all brands?
How do I share an offer as a post?
How do I share an offer to WhatsApp via Copy Link?
How do I share an offer to WhatsApp externally?
Can I repost an offer directly to my feed?
Can I report an offer?
Meals
What is a Meal?
What can users search for on Pleny?
How do I tag meals in a post?
How do I find the latest meal offerings from a specific brand?
What is the total number of meals available on Pleny?
How do I share a meal or product as a post?
How do I share a meal or product to WhatsApp via Copy Link?
How do I share a meal or product to WhatsApp externally?
Can I repost a meal or product directly to my feed?
Can I report a meal?
Posts
What is a Post?
How do I create a post?
How do I share a post on Pleny?
Can I repost a post directly to my feed?
How do I share a post to WhatsApp?
What type of posts can I create?
How do I add media in a post?
How do I edit a post I’ve created?
Can I mention other users in posts?
How do I delete a post I’ve created?
What is the total number of posts on Pleny?
How do I tag objects in a post?
What's the maximum number of photos/videos I can add to a single post?
How do I report a post?
Promotions
What are promotions in Pleny?
How are Promotions different from Offers?
How are Promotions different from Facebook sponsored posts?
What is the total number of promotions available?
How many active promotions are available today?
How many promotions are on Pleny?
How many offers are currently active?
How are promotions or Ads created in Pleny?
Can I repost a promotion directly to my feed?
Can I report a promotion?
Native Ads
What are Native Ads in Pleny?
Where do Native Ads appear and how frequently will I see them?
Are Native Ads shown on profile media like covers and galleries?
What happens if a Native Ad fails to load?
How does the pagination work for Native Ads during Moments playback?
Post Shares
What is a Post Share?
How do I share a post on Pleny?
How do I delete a post I shared?
How do I edit a post I shared?
What is the total number of post shares?
How do I report a post share?
Promotion Shares
What is a Promotion Share?
How do I share an offer or promotion as a post?
How do I delete a promotion or offer I shared?
How do I edit a promotion or offer I shared?
What is the total number of promotion shares?
How do I report a promotion share?
Comments
What is a Comment?
How do I create a comment?
How does the commenting system work on Pleny?
Can I mention other users in comments?
How do I delete a comment I’ve made?
How do I edit a comment I’ve made?
What is the total number of comments on Pleny?
Can I add media to comments and replies?
How do I report a comment?
Replies
What is a Reply?
How do I create a reply?
Can I reply to comments on Pleny?
How do I delete a reply I’ve made?
How do I edit a reply I’ve made?
Can restaurants reply to comments on their meals or offers?
What is the total number of replies on Pleny?
How do I report a reply?
Moments
What is the Moments feature in Pleny?
How do I create a moment?
How do I repost a moment to my feed?
How do I share a moment to WhatsApp?
How do I delete a Moment I recorded?
How do I edit a Moment I recorded?
What are the requirements for Moments videos?
How can I find the most popular moments from a brand?
What is the total number of Moments?
How do I report a Moment?
Stories
What are Stories and why should I use them?
How do I create a story?
How do I repost a story?
How do I share a story to WhatsApp?
How do I delete a Story I posted?
How do I edit a Story I posted?
Can I create multiple Stories at once?
Can I see who viewed my Stories?
What happens to Stories after 24 hours?
What is the total number of Stories?
What types of content can I share in Stories?
How long can Story videos be?
Can I zoom in on photos in Stories?
How can I tag restaurants and brands in my Stories?
Can I mention other foodies in my Stories?
How can people react to my Stories?
Who can see my Stories?
Can I repost someone else's Story?
How can I navigate through Stories?
Does the app support Arabic for Stories?
What if I don't have any stories to view?
Can I share Stories outside the app?
How do I manage my privacy with Stories?
Any tips for creating engaging food Stories?
How do ads work in Stories?
How do I report a Story?
Story Highlights
What are Story Highlights?
How do I create a story highlight?
Can I edit or add more stories to an existing Highlight?
Can I delete a Story Highlight?
How do I repost a story highlight?
How do I share a story highlight to WhatsApp?
General App Information
What is Pleny?
Where is Pleny available?
Can I discover new restaurants on Pleny?
Can I search by dietary preferences (vegan, gluten-free, etc.)?
Is there a help center or chatbot available?
How can I invite my friends to join Pleny?
How can I use the Pleny application?
What are the advantages of the Pleny application versus other apps or platforms?
Does Pleny support creative content?
What are all the actions or things that I can make on the application?
What is the foodies page? and where can I find and view it?
Does Pleny have private groups or direct messaging features?
Does Pleny have location-based features?
Can I save or bookmark posts on Pleny?
Which items can I "repost" and which can I only "share"?
System & Settings
How do I turn off notifications or change notification settings?
Is there a notification system on Pleny?
How do I change the app appearance to dark/light mode?
How do I change the language of the app to English/Arabic?
How does the feed algorithm work on Pleny?
Are there any content moderation policies on Pleny?
Support & Help
What should I do if the app crashes?
Who can I contact if I face an issue?
What specific information can the Pleny chatbot provide?
Privacy & Security
Is my data secure on Pleny?
Can I delete my account?
Ordering & Pricing
Can I order food directly through Pleny?
Why don't I see prices for meals or offers?
How can I order a meal or redeem an offer I found?
Does Pleny engage in the delivery process?
Are there any hidden fees when using Pleny to find food?