Effective 29 October 2026
This privacy policy explains what personal information Pleny, Inc. collects when you use Pleny, the apps and the website at pleny.com, what we do with it, who can see it and the choices you have. Pleny is responsible for this information.
Pleny, Inc. (“Pleny”, “we” or “us”) is a Delaware corporation whose mailing address is 9450 Southwest Gemini Drive PMB 38965, Beaverton, Oregon 97008-7105, United States. This policy covers everyone who uses Pleny's apps and website, with or without an account. Our terms of service are at pleny.com/terms-of-service, and our use of cookies is explained at pleny.com/cookies-policy.
Pleny Business, the portal at business.pleny.com where brand managers run brands' pages, has its own privacy policy, at business.pleny.com/legal/privacy.
Your account. When you sign in with Google, Facebook or Apple, we receive your name, email address and profile picture from that account, and its identifier. When you set up and edit your profile, you give us your first and last name, username, photos, country, city and the cuisines you like and, if you choose to, a bio, your birth date, your gender and a mobile number, which we verify with a code sent by text message. We also keep your settings, such as your language, translation and privacy choices.
What you post and do. Your posts, shares, moments, stories and highlights, comments, replies, reactions, mentions and hashtags; the brands, products, offers and places you tag (a story's place sticker keeps the place's address and coordinates); the people and brands you follow, block or mute; your collections; your reports; and when you tap a brand's phone number, WhatsApp or website.
How you use Pleny. What you view and watch, the profiles you visit, what you search for, what your feed showed you, and when you were last active.
Your contacts, if you choose to find friends. If you allow it, the app uploads the names, phone numbers, email addresses and pictures in your phone's address book, or your Google contacts or Facebook friends, so that we can show you who is on Pleny, tell you when a contact joins and let you invite them by email.
Your location. If you allow it, the app uses your device's precise location to show restaurants, brands and offers near you and to find your nearest city; we use it for that request and do not store it with your account. When you sign in, we derive an approximate location from your network (IP) address (city, region, postal code, time zone and internet provider) and keep it with your account, together with the country and city you choose.
Your conversations with Pleny. What you ask the AI Foodie Assistant and its answers, and your support conversations, including pictures, files and voice notes, their transcripts, and the ratings you give.
Pleny Pro. If you subscribe, the App Store or Google Play tells us, through RevenueCat, which plan you have, its price, dates, status and transaction identifiers. The store takes the payment: we never receive your card details.
Your device. Its identifier and model, its operating system, the app's version, its push-notification token, when you signed in and out, and crash reports and logs.
On pleny.com. The cookies and browser storage described in the cookies policy, and, if you use the support chat on the website without signing in, an identifier of your browser and your messages.
From other people. Others may mention or tag you, post content that shows you, or upload contacts that include your name, number or email address.
Where the law requires a legal basis, we rely on performing our agreement with you (to provide Pleny), on our legitimate interests in running a safe, useful and financially sustainable service (for personalization, safety, analytics and ads), on our legal obligations and, where we ask for it, on your consent (for example for your contacts and your device's location, which you can withdraw in your device's settings).
Automated moderation can hide what you posted or revert a change to your profile without a person looking at it first. If you think it got it wrong, contact us through the support chat or at hello@pleny.com, and a person will review it.
Pleny is public, and has no private accounts. Your name, username, photos, bio, cuisines, the numbers of your followers and posts, and what you post, share, comment and react can be seen by anyone, including people without a Pleny account: in the apps, on pleny.com and through share links. Search engines may find your profile, posts and moments. Stories are shown for 24 hours, and then only in the highlights you choose.
Your email address, mobile number, birth date, gender, contacts, location (except where you post it) and private collections are not shown to others.
When you visit someone's profile, we record the visit and tell them that someone visited; Pleny Pro members can see who. Pleny Pro members can also choose to hide who they are, fully or partly, when they visit.
Brands see your public content and reactions, and the posts that are about them. Their teams can reply to you as the brand, hide your content from their own page and report it to us. They do not see your contact details.
Other users can share and repost your public content through Pleny's features, and the terms of service allow brands to do the same. Pleny always shows you as the original author.
Service providers that process information for us under contract, only for the services they provide to us:
Others, where needed: authorities and others when the law requires it, or to protect the rights, safety or property of our users, brands, Pleny or the public; and a buyer or successor if Pleny's business is merged, sold or reorganized, subject to this policy.
We do not sell your personal information, and we do not give brands your contact details or anything else that is not public on Pleny.
We keep your account and what you post for as long as your account exists, unless you delete them sooner.
When you delete your account, your profile, what you posted (posts, shares, comments, replies, reactions, moments and stories) and the people and brands you follow are removed from Pleny at once, as pleny.com/data-deletion explains. 14 days later, these records leave our live database and are moved to a separate archive of deleted records, which has no fixed deletion date. The photos and videos you uploaded stay in our media storage.
Some information is not deleted with your account: the contacts you uploaded, your collections, your conversations with the AI Foodie Assistant and with our support, your searches, and your viewing and activity history. We also keep the record of an account we removed for breaking our rules, which stops it coming back, and what the law requires us to keep. You can ask us to delete any of this by writing to hello@pleny.com.
Our database backups are kept for 90 days. Some information is deleted sooner: your feed history after two weeks, detailed activity events after 90 days, notifications after at most a year, and drafts 30 days after you last changed them.
We protect your information with measures such as encryption in transit, access for our staff limited to what their work needs, and monitoring of our systems. No system is completely secure: tell us at hello@pleny.com if you think your account has been misused.
Pleny, Inc. is based in the United States. Our servers are in Germany, our backups in Ireland, and our service providers process information in the United States and other countries, whose data-protection laws may differ from those where you live. Where the law requires it, we rely on safeguards such as the standard contractual clauses in our providers' data-processing terms.
In the app you can edit your profile, choose your language and translation settings, decide whether others may post on your profile, block and mute people, delete what you posted, and delete your account. Your device's settings control the app's access to your location, contacts, photos, camera and microphone, and its notifications.
Depending on where you live, you may have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, including for direct marketing, to receive it in a portable form, and to withdraw a consent you gave. Write to us through the support chat or at hello@pleny.com; we will check that the request is yours and answer within the time the law sets. You will not be treated differently for using these rights. You may also complain to your data-protection authority.
You must be at least 13 years old to use Pleny, and Pleny is recommended for people aged 16 and older (see pleny.com/age-suitability). If you are under 18, you need the permission of a parent or guardian. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact us at hello@pleny.com and we will delete it. Our Child Safety Standards are at pleny.com/child-safety.
We may update this policy. The date above shows when the current version took effect, and we will tell you in the app or by email before a significant change takes effect. This policy is published in English, Arabic, French and German; if the versions differ, the English version prevails.
Don't hesitate to contact us if you have any questions: